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author's profile photo Former Member
Former Member

Different Font Size in IE 8 and IE 10 when rendering From Crystal Report

Hi there,

my name is Leo, i'm application architect from Indonesia.

I have a project for upgrading Crystal Report from 10.5 to 13 . But i'm facing a little problem.

my application in user device still use IE 8 , when i was trying preview the report using CR 13 in IE 8, font changed bigger but when i use IE 11, my report preview is running well.

i have a picture for this case ..

using CR 13 in IE 8.

i tried to see html code that is generated from CR 8 and CR 13 .. there is any different syntax. but my concern is the font size. why the font size is bigger in CR 13 ? i use fontsize 8pt in CR design , but when i preview the report, it changed to 9pt .

is there anyone who have experienced with this case ? 😊

thank you very much for helping ..

best regards,

Leo

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3 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Nov 26, 2014 at 02:32 PM

    Hi,

    This issue may depend on printer driver and not easily reproducible from computer to computer. See if enabling the "No Printer" option and enabling the "Dissociate Formatting Page Size and Printer Paper Size" option will help.

    Right click on the report -> Page Setup

    And also update latest Service Pack i.e i think SP8

    Thanks,

    DJ

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    • Former Member

      Dear DJ,

      Thank you for your workaround. i will try in my environment today. have you been facing the same problem in your application ?

      sorry, i little misinterpretation for update latest service pack .. do you mean service pack for IE 8 ?

      thank you

      Best regards,

      Leo

  • Posted on Nov 26, 2014 at 06:01 PM

    See the series of documents here:

    Printing Crystal Reports

    - Ludek

    Senior Support Engineer AGS Product Support, Global Support Center Canada

    Follow us on Twitter

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 27, 2014 at 07:48 AM

    Hi DJ and Ludek,

    your workaround is running well in my environment. but we have 500 reports (500 rpt's file) .. could you give me suggestion, how to change the property in page setup in one way ? or i have to change those files one by one ?

    thank you,

    best regards,

    Leo Tono

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