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Former Member
Nov 25, 2014 at 02:59 PM

SOST XS718

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Hi guys,

we are having a small problem here.

We went from SAP BASIS 731 to 740.

In SOST all our Faxes stay gray with msg number XS718

''The SAP system has transferred the message to the connected mail server. The mail server has recognized the data for the recipient FAX=#########@Domain.com as valid and will deliver or forward the message as required. You can expect a further delivery status notification.''

Before every fax was green with msg number XS073

''The message was successfully sent to FAX=##########@Domain.com. However, no information exists about the delivery to FAX=##########@Domain.com. There are two reasons for this:

  1. 1. No confirmation of receipt was requested in the SAP system for the message.
  2. 2. The connected communication system does not support confirmations of receipt.

And I just want to be clear, the faxes are sent properly, so the issue is not about the transmission, it's about the status staying gray instead of green.

Thank you