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How to display the MRS dates in Syclo Service Manager application

Hi,

I am working on Service Manager 4.1 application which is integrated with MRS.

At present in Syclo the Start date and End date are picked from the dates which are set in the CRM system.

my requirement is to display the assignment or scheduling start date and end date from MRS.

How can I achieve this functionality , I guess the MRS  dates are by default not getting populated anywhere which is accessible by Syclo.

Please suggest

Thanks

Neha

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1 Answer

  • Nov 24, 2014 at 12:50 PM

    Hi All,

    Can anyone please suggest me, how can I get the MRS assignment date/time to be displayed in syclo. Are these values exposed anywhere in CRM from where it can be picked and displayed in syclo.

    Thanks

    Neha

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