JCo connector connection test is failing in all Portal systems

[former_member265504]

Hi,

We are getting the error in JCO connector connection test. The first and second connection test i.e. SAP WEB AS connection & ITS connection are working fine but the third connection test->connection test for connector is failing in all the EP system.

in the test result its showing Connection failed. Make sure SSO is configured correctly.

We tried all the possible solutions modifying object details checking in portal, re-configuring SSO but nothing works.

Also we tried checking the error in DIAG tool as per sap Note. but the diag tool doesn't give any specific logs for this particular error.

The error that we get in dev_jrfc.trc when we do the connection test is-

Error> occured  >Fri Nov 21 20:17:31,982<    >RfcGetException rc (7) message: Name or password is incorrect (repeat logon)

<RfcGetException

Important Point to note:

The logon method that we use in the object is "SAPLOGONTICKET" when we change this to "UIDPW" and maintain the user details in user administration for this connection ,the connection test seems to work fine. but we cannot proceed with UIDPW option.

Now the issue stands here that we are not getting which user is maintained and where it is maintained when we use the logon method SAPLOGONTICKET in object details.

Please advice and help us on this as due to this our production EP migration is getting delayed, it is a big show stopper and issue needs to be fixed immediately.

Thanks & Regard,

Rajdeep

[Former Member]

Hello Rajdeep,

Can you try testing using System Administration-> Support-> Test and Configuration Tools->Transaction (any Tcode which you are authorised at backend)-> Run and then using the System which you have configured.

If the SSO is not configured properly then it should prompt for User Id and Password.Try entering the backend User Id and password.

Try this and check what error you are getting.

Regards,

Am

[safter_maskan]

Hi,

Can you check your message server port and FQDN is entered correctly? EP and ECC needs to use some domain entries.

Fully Qualified Domain Names (FQDN)

http://help.sap.com/saphelp_erp2005/helpdata/en/67/be9442572e1231e10000000a1550b0/content.htm

SAP Message Server Port

http://scn.sap.com/thread/432602

Best Regards

[former_member265504]

Dear Safter,

If i change the connection details LOGON Method from SAPLOGONTICKET to UIDPW in connector details & maintain some UID/PWD it works fine.The Joc connector test only fails with SAPLOGONTICKET logon method with error "Name or password incorrect".It has got to be doing some thing with any UID/PWD.So i just want to know where is this UID/PWD maintained in case of SAPLOGONTICKET just like for UIDPW the UID/PWD is maintained in user administration->identity management.

Thanks & Regards,

Rajdeep

[safter_maskan]

Hi again,

if you wanna use SAPLOGONTICKET, than you need to complate sso configuration on SAP ECC, you may make a research on t-code STRUSTSSO2 , this transaction provides configuration sso between systems,

NOTE :  SAPLOGONTICKET needs some userId's at both systems;

options

1- you should use abap stack as user data source.

2- you should use some userID's at Java stacj& Abap stack

3- if user sources are sperated and userID's are different : you should map users(Thats mean using UID/PWD. Ex : goto User Admin. select a user, goto select user-mapping for sys. access tab and enter mapped user informations.

Best regards.

[Former Member]

Hello Rajdeep,

If  you are trying to test JCo connector in Web dynpro administrator , then try logging to the backend from the Id which you tried to login in Portal.Your Id must be locked at backend.

Regards,
Am

[former_member265504]

Dear Safter,

I have already done the strustsso2 certificate exchange to configure SSO. Even to resolve this issue I have tried re-installing the certificate again on both side but still getting the same error.Even SSO2 transaction is also showing fine in both the ABAP side as well as in EP..

regarding the option you mentioned.

1.the ECC system connected to EP is the source UME for the EP so we are using the same UID and PWD at both ECC and EP.

2.Thats what exactly i am trying for where to maintain this user ID in case of SAPLOGONTICKET.

Thanks & Regards,

Rajdeep

[former_member265504]

Dear Am,

I was trying to check it from irj/portal->system administration->system configuration->system landscape.

But even from Webdynpro tool its showing the same error.

I have tried logging in from different user and checking but all are showing the same error of "name or password incorrect" & these UIDs are not locked in backed ECC system.

this error in connection test is occurring for all the JAVA and DUAL STACK system connection in whole landscape with this same error for all systems. 😞

Thanks & Regards,

Rajdeep

[former_member193379]

Hi Rajdeep,

I hope that you could have alrady checked it if not then can you please check for the user SAPJSF in the backend. Whether this user is locked ? and ir not then please reset the password for this user and update the same in UME service in config tool and then try again.
I hope, it should work

If you have already checked then please put trace on and take the log and hope you will get an idea about the problem.

Thanks,
Hamendra

[former_member265504]

Dear Hamendra,

We have checked SAPJSF user on the first thing. SAPJSF password is maintained correctly in UME configuration.But i feel SAPJSF UID/PWD is not relevant in the first place because if this user was not maintained correctly in UME,The EP will not allow anyone to login  the first place as SAPJSF is the user for getting the credentials from the backend system.

Thanks & Regards,

Rakdeep