Missing "Communication Arrangement for On-Premise" common task

[Former Member]

Hi all,

i'm following "Integrating SAP Cloud for Customer with SAP CRM using SAP Process Integration" guide and in the 5.3 paragraph it states that there's a way to massively create all the required Communication Arrangements, inserting only one time common info such as the communication system.

Unfortunately I did not  found any Communication Arrangement for On-Premise link in Administrator-->Common Tasks.

I also searched in Administrator sub-menù, in Administrator --> General Settings, in Application and User Management tab (where I see a link "Communication Arrangaments"). Nothing.

Ok, workaround is that I can repeat manually the comm arrang. creatoin procedure for each scenario but I'd like to understand why the bulk creation option is missing.

Thanks,

[saurabhkumbhare]

Hi Guys,

How was this problem solved. Even i did not find this link.

Thanks

Saurabh

[Former Member]

Additional info.

I'm using the "First Implementation" project. In scoping I activated in Communication & Information Exchange --> Integration with External Applications and Solutions the following option:

• Integration with SAP CRM
• Integration of Master Data
• Integration into Sales, Services, etc etc

Project status: Design Accepted

In Activity List --> Integrate & Extend I set Communication Arrangements activity in "In progress" status.

[former_member188995]

Hello Francesco,

Could you please provide me the following.

- Release of Cloud for Customer you are on.

- URL of your C4C tenant.

Best Regards,

Raghu

[chandansb]

Hello Raghu,

You can find this option even in your 1411 version.

Cheers,

Chandan

[chandansb]

Hello Francesco,

You won't see this under the ADMINISTRATOR-->GENERAL SETTINGS. But you can see in the Sub Menu view under ADMINISTRATOR Work center. Please refer the below screenshot.

Assuming that you have not checked it there. Hope this helps you.

Regards,

Chandan