Possibility to create attachments(docs/pics etc) for a quality notification

[Former Member]

Hello QM Experts,

I need your advise on the below scenario requirement.

In QN, there is a requirement to add attachments -Files/pics/emails etc) both at header level & item/Task level as well

I know that currently SAP ( ECC 6.0) supports this requirement via the ' Services for Object 'feature that is readily available as a std in QN & that supports this requirement to add attachments -Files/pics/emails etc) both at header level & item/Task level as well.

But there are certain possible constraints around this feature:-

1.Possible file size( File limit MB/GB..??)

2.It is not very user friendly in terms of readily indicating to users of QN of the attachments at every level( QN header/item etc) ..It needs a bit of navigation

3.Also there is no feature to support attaching files -docs etc at the cause level( QN header/item level)

The SAP DMS feature was explored & client not happy with this due to complexity of build/cost vs benefit etc

So what I am really after  is this..

Is there any enhancement/exit available around the Std SAP 'Services for Object' feature in the QN area?  that will make the feature more user friendly in terms of limiting the file size( issue warnings etc) , readily indicate to QN users  the attachments in the QN at every level-Header /item cause level  if possible w/o much of navigation

If yes, what are the pre requisites to implement the same.

Pl advise

Many Thanks

Ranganath

[former_member190267 · Accepted solution]

Hello Ranganath,

The only possibilities to attach documents in quality notification in standard are DMS or Service for object.

The difference is that  Services of Objects is the temporary or less memory file attaching option. If you want to have videos or any large size files, use DMS system.

Another option would be assigned objects, please check more about it in this link http://help.sap.com/saphelp_crm700_ehp01/helpdata/en/bd/8cfed4318b4b0bad81a85f53a60727/content.htm?f...

BR,

Natália

[Former Member]

Thanks Natalia..

Will check with business as they need files attachment at QN header level as well.Presumably these are in frequent requirements & will not consume much space on SAP DB.

Thanks Again

Ranganath