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CRM_DNO_MONITOR Report need to change sold-to-party

Dear Friends,

I have doupt regarding CRM_DNO_MONITOR  Screen can any one help me on this.

I created ticket with wrong sold-to-party now i want to change this,

I executed the report and double click on the ticket  with change mode but sold-to-party is grayed out i am not able to edit this, is der any option to edit this field please help

Find Attachement for screen shots

Thanks you.

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1 Answer

  • Best Answer
    Nov 20, 2014 at 09:16 AM

    Hello, SAP ABAP. 


    Your sold-to party is grayed out because of partner determintaion procedure settings:

    As you can see, by default it is not changeable after incident creation.

    BR,

    Artem

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