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Former Member
Nov 19, 2014 at 05:40 AM

Item Category Group in C4C


Hello Experts,

Kindly let me know where to define item category group (NORM) in C4C.

I am replicating products from CRM to C4C. In the business communication monitoring I am getting the below content error.

"An incoming integration message cannot not be processed because an external code value NORM supplied for local type CustomerTransactionDocumentItemProcessingTypeDeterminationProductGroupCode was not found in the code list mapping for the sending business system."

In Customer transaction document item processing type determination product group code of code list mapping there are no entries in local code. So before performing Code List Mapping, I have to create local code "NORM" in C4C.

Kindly let me know where can we create this specific entry in C4C.

Thanks & Regards,