cannot connect diagnostic agent to solman 7.2 (fresh installation)

[hatem_benslimane2]

this is the text of error log-on denied :

J2EE connection certificate :
Version: 1
Serial number: 899104
Signature algorithm: sha1WithRSAEncryption (1.2.840.113549.1.1.5)
Issuer: CN=Agent Authentication - CA Certificate,OU=SAP AGS,O=SAP,C=DE
Valid not before: Wed Jan 25 12:53:24 GMT+01:00 2017
not after: Fri Jan 01 00:00:00 GMT+01:00 2038
Subject: generationQualifier=720SP3.001,O=SAP SE,OU=AgentAuthentication,CN=VMSOL72P
RSA public key (2048 bits):
public exponent: 10001
modulus: c13f1138ec76c429c9f9a792b370042636c28b07a1f158d0e6403660ed9cd5d67040a854f869af91f3a66df70f67e954c558c9ca5c4af22c1c32dbb7858e18c76c67a4331e6d2d5daf03cb534fa88daebf7796aa0a8edc77e5a63aa237443fd6ad5d7a37d4fa36eb009d22b0862e4ce5c0bdff75a326679d39e45ea185d8a5610e38b3d298e6080816aaedf49f9c9ed83c96b0ed07dba72562738663ea150633a588ea84d26bc110c8a543b496943fca406dd73c950051193a7c8a058cb99b91d90c92c46a0a0c90f74bed6f74dca925f6a8b4b14876cea889218306b0f5929b37431e49525769e20e371f25fd181bf4103d88ba89e72951fc90402a39ade123

Certificate Fingerprint (MD5) : 7F:93:8B:2B:AD:2F:29:C5:C1:8B:10:20:FF:50:51:2C
Certificate Fingerprint (SHA-1): 55:FC:4A:5A:BF:6B:37:14:DB:F2:E4:D3:4E:05:59:76:64:E7:4E:B9



Exception: javax.naming.NoPermissionException: Exception during getInitialContext operation. Wrong security principal/credentials. [Root exception is com.sap.engine.services.security.exceptions.BaseLoginException: Cannot honor virtual user request, there is an existing persistent user with the same logon ID.] Closeimg01.pngimg02.png

[rezaejersbo]

Hi Kais,

Try to see This note:

2217545 - Diagnostics Agent Error: Credentials not found, the configuration is empty - SAP Solution Manager 7.1 or 7.2

Br

Reza