DecryptPasswordError

[former_member190010]

Hi Experts,

I have finished configuring the Work Manager 6.1 application production mode on the SMP 3.0.

Now, when I try to connect to the backend using the ATE, I am getting the following error:

DecryptPasswordError.

The logs are the following:

Events.log:

11/17/2014 16:20:36, 1,         3,        12, Thr       9076, Unable to decrypt data: com.sap.mobile.platform.server.agentry.cluster.CryptoException: Unable to decrypt data using the RSA private key, , ..\agentry\server.cpp#2356:ARLoginExRequest::bitRestoreFrom

Do you have an idea how to solve this issue?

Thanks in advance.

Best Regards,

Emanuel

[bill_froelich · Accepted solution]

Please reset the ATE client and try the connection again.  The decrypt password error indicates the client has encryption keys from a different server and needs to be reset to connect to this server.

--Bill

[former_member190010 · Accepted solution]

HiBill,

I try doing what you have told, and it worked. Thanks!

Question:

What does it mean the client has the encryption keys from a different server?

I would like to understand why doing reseting the ATE, make the app works.

Best Regards,

Emanuel

[Former Member · Accepted solution]

When a client connects to a server it gets it public key.  If the client is not fully cleared before a different server it will pass this key to the server, and it will get the error because the new server has a different set of keys then the first server.

Stephen