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Former Member
Nov 17, 2014 at 12:18 PM

SAP BO 3.1 mail send issue with McAfee


Dear all,

we are using SAP BO 3.1 SP7 for reporting an LIMS system. I moved the application to a new server (WINDOWS 2008 R2) and we notice that the system cannot send mails from scheduled reports.

Error Message:

server error. [Fehler beim Initialisieren von SMTP-Server. Rückgabecode: [Fehler beim Öffnen von TCP.]. Ursache: [ :25].]: [CrystalEnterprise.Smtp]

I test like described in and I cannot connect to SMTP on port 25.

This happend because port 25 on the server was blocked by McAfee. To release this, I need the process/program which send the mail in the BO environment. As the settings for the old system are unkown and I am not familiar with the BO core processes, I need a littel help to identify the send program.

Any help would be greatly appreciated.