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The 'open' call failed for database/archive ..with error number 13 (Permission denied).

former_member207908
Participant
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Dear Team,

Folowing was the error received in the backup server errorlog when dump tran was executed

use master

go

dump transaction XXX using config = 'XXXLOG'

go

Changed database context to 'master'.

Backup Server session id is: 134. Use this value when executing the 'sp_volchanged' system stored procedure after fulfilling any volume change request from the Backup Server.

Backup Server: 4.41.1.1: Creating new disk file /backupAll/CJ3/sybase/log_backups/CJ3.TRAN.20141117.110002.000.

Backup Server: 4.141.2.40: [7] The 'open' call failed for database/archive device while working on stripe device '/backupAll/CJ3/sybase/log_backups/CJ3.TRAN.20141117.110002.000' with error number 13 (Permission denied). Refer to your operating system document

ASE version: ASE 15.7 SP102 on AIX 7.1

What is the exact reason for this error?

Regards

Rajesh

former_member207908
Participant
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AIX admin was changing the mount points during that period and was the reason for the error

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Answers (1)

Answers (1)

Former Member
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Hi Rajesh,

The Sybase user which runs the backupserver process, does not have access to the backup directory.

Hans

former_member207908
Participant
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Dear Hans

It was a scheduled job in DBA Planing Calender which triggers every hour and has been successful before and after this error failing only 2 dtran dumps.

Awaiting for your valuable suggestions

Regards

Rajesh