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Alert Moderator broken

Former Member
0 Kudos

This morning Alert Moderator (the UI) seems broken. I'm using Chrome 38. See the attachment.

Accepted Solutions (1)

Accepted Solutions (1)

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

This appears sometimes but it does work (i.e. Moderator Alert will be received). 

We never traced why it happens.

Former Member
0 Kudos

First time it has happened for me and believe me I'm a heavy user of the Alert Moderator link... I'll keep this unanswered so that we can track it unless you want me to close it.

JL23
Active Contributor
0 Kudos

I had it too this morning, it happens occasionally andi could not identify any pattern till now. I am certain I had it with Internet Explorer too.

Former Member
0 Kudos

It is probably happening because one of the several scripts failed to load on client system.

When alert moderator is clicked, jive UI shows a lightbox and embeds the alert moderator UI inside it.

If system is unable to act on link click event, webpage will simply redirect to clicked link, showing minimal UI.

Answers (1)

Answers (1)

former_member183424
Active Contributor
0 Kudos

I got it in this morning.

Even I got it sometimes when my internet connection was little slow. When my internet connection is okay, I never got like that.

So, I can say (with my experience and observation), it will happens like that causes a little slow internet connection.

I am using Mozilla Firefox.

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

Generally the alert will still go through: it's just a simpler. bare bones version of the UI.