I configured Solution Manager with System Preparition, Basic Settings, Managed System Configuration and ITSM.
All looks OK, but there are two things that worries me:
1) CRM UI is not working - I'm able only to send tickets through the WORKCENTER. I was expecting, that when I use automatically created roles and users (including Business Roles SOLMANREQU and SOLMANPRO) CRM UI is working just out-of-the-box. What do I miss?
2) I copied Transaction Type SMIN to ZMIN. Do I also have to copy Action profiles from SMIN? Because it looks that when I do that, all conditions are not copied - so I should schedule them manually - it's seems to be quite big job.