How do I bring the KUT field on the TI in C4C

[former_member197769]

Hi Colleagues,

Please can anyone off you help me in solving the below issue in C4C!

I have created a KUT field on a opportunity and I want to control the display using UI switch. I am not able to view the KUT fields in

the TI.

How do I bring the KUT field on the TI?

Regards,

Rupesh.

[Former Member · Accepted solution]

So what is the UI logic you want to create?

If it is simple hiding/showing a UI field based on BO values or business role (for example if the Ticket Type = Complaint, then show the Complaint fields, or if the Business Role = Admin, then show the Admin fields), then you can use the HTML5 dynamic page layouts which can show/hide move fields around and assign the layout to a BO value and/or business role.

If you need to write some script (If...else, calculation, validation scenarios)) to handle more complex dynamic UI scenarios to manipulate the UI then do it in SDK...

[ankurgodre]

Hello Rupesh,

Could you clarify where on Opportunity have you created the extension field using KUT?

You will have to ADAPT the TI screen to show the extension field on it, follow the steps by going into the Opportunity TI screen in Adaptation Mode & make the extension field visible by putting a check against it.

BR

Ankur

[former_member197769]

Hi Ankur,

Thanks for the reply.

I'll explain in some detail. I have created a couple of KUT fields on the header and item of opportunity. These fields to be displayed on certain properties of the product that I enter in the opportunity. For example, if the product below to certain category, only then the field should be displayed at the header and item level, else it should be hidden.

In short I want to control the visibility of the fields through PDI and/or UI switch.

Thanks.

Rupesh.

[ankurgodre]

Hi rupesh,

Using KUT (HTML5), you can control the Visibility of an extension field without any underlying logic involved, you can create certain types of fields & you can create extension fields with some very basic calculation rules.

What example you gave will need PDI/SDK development to control the visibility of the extension field based on certain condition, KUT will not be able to help you accomplish this logic.

You can also check the SDK where you can adjust field properties/visibility based on conditions such as dependent fields which do not need SDK coding, however you will have to use SDK/PDI for that.

BR

Ankur

[former_member197769]

Hi Ankur,

Thanks for the info.

As the fields have been added using KUT, I am unable to see those fields in the UI Designer in the respective Thing Inspector under Extensibility Explorer.

How can I view the fields added using KUT in the UI designer for the resp. component?

In the extensibility explorer, if I click on 'Add Extension Fields' against the active anchor I don't see the fields added using KUT even though those fields have been associated with resp. References in Studio.

Thanks in advance.

Regards

Rupesh

[ankurgodre]

Hi Rupesh,

Since you have to build the logic for the Extension fields, I would recommend to create them using PDI/SDK & create the logic for them there.

KUT fields do not appear in PDI/SDK.

BR

Ankur