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SAPSTARTSRV failed to start

Hi Team ,

Really apreciate your inputs to start the SAP system, in my scenario , sap system is not able to start, it is showing timeout error.

I have checked all the owner ship and permission for SAP server , still no luck.

All the other APP server's are up just this app server is down .

Please help me to bring up the server.

Higly appreciate your inputs.

Regards,

Pradeep.

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8 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Nov 04, 2014 at 08:37 AM

    Can you attach screenshot or output where you see this error?

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  • Posted on Nov 03, 2014 at 08:16 PM

    Hi Pradeep,

    Run the below command manually

    /sap/<SID>/SYS/exe/run/sapstartsrv pf=/usr/sap/<SID>/SYS/profile/<start or instance profile>


    Paste the output of above command


    You will get the exact error. It might be permission issue on your disk.


    With Regards

    Ashutosh Chaturvedi

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  • Posted on Nov 03, 2014 at 10:23 PM

    Also useful information would be kernel versions and patch levels, if you recently tried an upgrade of the kernel, etc etc. Possible log files attached (not pasted to avoid long scrolls) of the sapstartsrv in the work directory.

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  • Posted on Nov 04, 2014 at 02:09 AM

    Hi,

    Start sapstartsrv for this instance using sapcontrol.

    Before that delete stream files in /tmp file system.

    If it doesn't start, share it's logs.

    Divyanshu

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  • Posted on Nov 04, 2014 at 04:16 AM

    Hi ,

    I am getting the below error after starting profile manually,

    Unable to open trace file sapstartsrv.log. (Error 13 Permission denied) [ntservsserver.cpp 3533]

    All the permissions and ownership for /usr/sap/SID/and /sapmnt/SID is fine ...

    Kindly give your inputs.

    Regards,

    Pradeep.

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  • Posted on Nov 04, 2014 at 04:51 AM

    Hi ,

    How to check administrator access avaliable in unix level.

    Regards,

    Pradeep.

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  • Posted on Nov 04, 2014 at 05:28 AM

    Hello Pradeep,

    Please take a look at following note.

    1762827 - Startup of Instance Service failed in Unix or Linux Environment

    Thank you,

    Sree.

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 26, 2016 at 04:02 AM

    Hi,

    Even after I have loop back address in /etc/hosts, I am still facing the issue.

    127.0.0.1 localhost loopback

    Any other things that I need to check. Problem I face is very similar to Pradeep's problem.

    mmpf181:s11adm 22> startsap r3

    Checking S11 Database

    Database is running

    -------------------------------------------

    Starting Startup Agent sapstartsrv

    FAIL: Timeout

    Startup of Instance Service failed

    See /home/s11adm/startsap_ASCS00.log for details

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