User unable to update correct status against an activity created in webui ...

[Former Member]

Hi Experts ,

Have an issue while trying to update status for an activity ...

For an activity when user changes the status (as example  OPEN-->TO Do) , after saving the activity status is getting updated with another user status(i.e. Accepted), it should ideally have been TO-DO.

This is only happening for some of user .... for all other user it is working as expected.

Checked the Status profile (Authorization role) , it's is maintained against one Status (Accepted) .. is this happening because of this ?

Please suggest

Thanks ,

Vaibhav

[faisal_pc]

Hi Vaibhav,

Run the transaction STAUTHTRACE while performing this activity and see which is the authorization object the user is missing.

Now go to tcode SUIM and give the authorization objects under roles.

Give the authorization object name. For instance B_USERSTAT.

Now see which all roles have this object and assign the role to the user's id in SU01 under roles.

Thanks,

Faisal

[RaviTejaGuptha]

Hi Vaibhav,

Also you can check by keeping the break point in FM STATUS_MAINTAIN_OW to find where the status is getting changed.

Thanks,

Ravi

[dharmakasi]

Hi Vaibhav,

It's clearly some issue with authorization. check in status profile details of the TO-DO and Accepted status, please check whether any auth objects have been assigned to these statuses in system.

Best Regards,

Dharmakasi.

[Former Member]

Hi Dharmaksi ,

I can see a Authorization object assigned against one of the status .. so should I check for against the role of the user whether this particular authorization object has been assigned to any of the role .

Thanks ,

Vaibhav

[Former Member]

Hi Dharmaksi ,

I can see authorization object assigned against one of the status ... but am unable to find the role to which it is assigned... is there any FM or table which I can use to find the role to which this authorization object is assigned .

Please suggest .

Thanks ,

Vaibhav

[dharmakasi]

Hi Vaibhav,

You can take the user name for whom it is not working and go to tcode SU01D.

Here you can check the roles assigned to the user, then take which role the user is using and facing the issue.

Then click on display or double click on role.After role page open you can see a tab for authorizations and there is a icon DIsplay Authorization data click on it..After this you can see all the authorizations assigned to this role.

Go to Utilities from menu and click on Technical names On. Here you can see all the authrization with tecnical names as like in SU21 tcode.

Just findout whether auth object has been assigned or not.

Best Regards,

Dharmakasi.