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Former Member

SPM LOG REVIEW WORKFLOW - Approve/Reject Own Logs

Hi All,

Can you please guide me on the below requirement.

If the controller is the Firefighter, then system should not allow him/her to approve/reject the Log.

Please help me to achieve this.

Regards,

J

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2 Answers

  • Best Answer
    Nov 03, 2014 at 02:04 PM

    Hi,

    If you have 4013 and 4014 as "YES", your Owner and Controller can submit request for their own FF IDs.

    Like in access request, it is not possible to restrict the Controller from approving his own FF logs.

    We also have same scenario, where 2 controllers are assigned to same FF ID and when one use that ID. logs are reviewed by another controller, but both will have access to approve the log reviews.

    We have raised this to SAP and they asked us to request for customer enhancement 😊

    Regards,

    Madhu.

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    • Hi J,

      I don't say this is the work around but our scenario is like this:

      1. All users cannot request for Firefighter access as we disable this Request Type from end users.

      2. Only few designated users will have access to raise Firefighter access request.

      3. We have one basis FF ID and we maintained 2 controllers for it. They will request that Firefighter ID to access as Firefighter. So, FF Owner approves their requests.

      4. As for Log review workflow, our customer also wants something similar that Controller should not approve his/her own FF Logs. This functionality is currently not available. Hence as a work around, if one Controller uses their FF ID as Firefighter another Controller for the same FF ID reviews the logs and viceversa.

      If you want to avoid this, then 4013 and 4014 should be kept NO, so that this scenario doesn't occur. But it is our requirement and so we are using this workaround 😊

      But there is a proposal to implement enhancement with the help of our ABAPer which is quiet possible and it is in progress.

      Regards,

      Madhu.

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    Former Member
    Nov 03, 2014 at 02:03 PM

    Hi J,

    In EAM, the system should prevent you from being the Owner or Controller of a FF ID that you are assigned to and vice versa.  This is kind of a built in functionality of EAM.

    As the functionality is designed, when you have a FFID in the systems, and UserA is the owner and/or the controller, the system should NOT allow assignment of that FFID to UserA as he/she would be the one to approve assignment or approve the log workflow.

    Hope this answers to your query.

    Regards,

    Ameet

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