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Former Member
Nov 03, 2014 at 10:52 AM

DASHBOARD is not updating dynamically(with Live office connection)


Hello Experts,

We are using BO 4.1 SP 2 ,Dashboard SP 2 and we are facing some data updation issues with Dashboards.

Here are the steps we followed.

1) We have created a Web Intelligence Report on Universe.

1 a) scheduled the report for every day.

2) We have gone to Live office imported the Web Intelligence Report.

3) We have created the Dashboard by importing Live Office spreadsheet.

4) We have selected object properties/refresh option to select the latest instance.

5) But when we try to view the dashboard in BI launch pad we are not able to see the updates and its showing the report output what we saved at time of creating dashboard. I mean its not taking latest instance or not dynamically updating

6) refresh on open in live office connection properties also Checked.

Note: Besides we are also tried to use refresh data from database but still its not updating.

Please advise do I missing any settings and need your help ?

Thanks & Regards,