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Former Member
Oct 30, 2014 at 05:55 PM

Fatal Error: At least one port in the range 4520-4539 must be open for the installation to proceed. Please ensure that no application or firewall is blocking this range.

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Product / Version: SAP Crystal Reports 2013

Issue: Fatal Error:

Fatal Error: At least one port in the range 4520-4539 must be open for the installation to proceed. Please ensure that no application or firewall is blocking this range.

Error fires when I try to install Crystal Reports by Double-Clicking the Setup.exe file located at:C:\Users\Dr. Evers\Downloads\51046782\DATA_UNITS\CrystalReports\setup.exe

I have:

1. disabled all virus software

2. opened ports 4520-4539

3. disabled windows firewall

4. downloaded Crystal Reports (build: 51046782) from a link sent to me by an SAP support person

5. contacted that person to tell them that the install (using 51046782) still throws the same error

6. was told that I had to post this issue on this forum (thus doing so now) and then wait 24 hrs.

If anyone knows how to resolve this, please let me know; if not, will SAP support please contact me after the required 24hrs has elapsed. This exact issue was posted in 2013 but was never answered.

Thank you,

Attachments

error.jpg (48.8 kB)
error.jpg (48.8 kB)