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Former Member
Oct 28, 2014 at 07:11 AM

Minimum RAM for running dashboards with a universe?


I've installed Crystal Server 2011 and already designed a small universe (data source is an ORACLE database) with IDT for test purposes.

Afterwards I've installed Crystal Dashboards 4.1 SP1 as I wanted to create dashboards using the created universe. But if I try to create a query with the universe I immediately get following error message:

When I check my dashboard services in CMC I can see that the dashboardsCache Server is not running:

and when I check my logfiles, I get following information in xccache_CELRISCL.DashboardsCacheServer_java_gc.log:

1,316: [GC [PSYoungGen: 4032K->624K(4672K)] 4032K->940K(9984K), 0,0019426 secs] [Times: user=0,00 sys=0,00, real=0,00 secs]

1,517: [GC [PSYoungGen: 4656K->640K(4672K)] 4972K->1196K(9984K), 0,0011220 secs] [Times: user=0,00 sys=0,00, real=0,00 secs]


PSYoungGen reserved 292864K, committed 5312K, used 3937K [0x00000000afbf0000, 0x00000000b0120000, 0x00000000c19f0000)

eden space 4032K, 81% used [0x00000000afbf0000,0x00000000aff28610,0x00000000affe0000)

from space 640K, 100% used [0x00000000b0080000,0x00000000b0120000,0x00000000b0120000)

to space 640K, 0% used [0x00000000affe0000,0x00000000affe0000,0x00000000b0080000)

ParOldGen reserved 585728K, committed 5312K, used 556K [0x000000008bff0000, 0x000000008c520000, 0x00000000afbf0000)

object space 5312K, 10% used [0x000000008bff0000,0x000000008c07b330,0x000000008c520000)

PSPermGen reserved 196608K, committed 21248K, used 5427K [0x000000007fff0000, 0x00000000814b0000, 0x000000008bff0000)

object space 21248K, 25% used [0x000000007fff0000,0x000000008053cd60,0x00000000814b0000)

So my question would be:

1. Is the failure of the dashboard cache service based on too less RAM?

2. How much RAM do I need at least for that combination?

My workstation has 4 GB RAM, has Windows 7 Professional SP1 (64Bit) installed and has Intel Xeon CPU E5630 2,53 GHz (2 processors).