on 10-21-2014 3:16 PM
Hi,
I am using portal 7.4 and ECC 6 EHP7 for ESS and MSS applications. Deployed ESS WDA Business package on portal system with common parts BP. when try to assign ess role to user1 getting portal runtime error. if super admin role is assigned to user1 then ESS role displaying proper view. I have given read access to user1 on ESS role even though it is not working. Please provide your suggestion to fix issue
Navya
Have you added the users in PCD,Please add all the user who are authorized to the root folder of PCD in your Application Server
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Hi Navya
Please attach the Log file regarding the error
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Hi,
I have assigned end user authorization as shown in screenshot below. The logs are attached as well. Still same issue.
The log file is as shown below:
01:24_30/10/14_0056_261219450
[EXCEPTION]
com.sap.portal.prt.broker.PortalModuleNotFoundException:
Could not retrieve portal application X-SAP-UI2-PAGECHIP
at
com.sap.portal.prt.broker.PortalAppBroker.ensurePortalModuleIsStarted(PortalAppBroker.java:640)
at
com.sap.portal.prt.broker.PortalAppBroker.getPortalModule(PortalAppBroker.java:319)
at
com.sap.portal.prt.component.PortalComponentContextFactory.createPortalComponentContext(PortalComponentContextFactory.java:140)
at
com.sap.portal.prt.component.PortalComponentContextFactory.getPortalComponentContext(PortalComponentContextFactory.java:82)
at
com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:442)
at
com.sapportals.portal.prt.connection.ServletConnection._handleRequest(ServletConnection.java:224)
at
com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:101)
at
com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)
at
javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at
com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)
at
com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)
at
com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at
com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at
com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58)
at
com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at
com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at
com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at
com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:441)
at
com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at
com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at
com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at
com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at
com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at
com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
at
com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
at
com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at
com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at
com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at
com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Regards,
Navya.
Hi Rajesh,
Did you also tick the End User checkbox for User1 in the Permissions?
If already not, please tick the checbox and try again.
BR,
Anurag
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Hi,
From the description it seems that it is a problem of permissions.
Basically if you set the permissions on the role properly (end user permissions), it gives the permissions to run the whole role unit, with all the content within the role. so you just need to verify that you gave permissions to the applications the content is using (security zones).
In case the error is really "access denied" in the trace, then you can just follow the following troubleshooting guide to solve the issue:
In this blog check section D, which is relevant for your case.
In addition there are references to the HowTo guides (according to version) to make sure that you set the permissions properly in the portal.
Thanks & regards,
Michal
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