Social Media Integration (Twitter and Facebook) with SAP CRM WEB UI

Hi Experts ,

I have a requirement to integrate Twitter and Facebook with CRM UI , i have implemented all the required SAP OSS notes and did the configurations , however when I tweet , i dont find any posts in agent inbox .

Require your suggestions and help .

The follwowing are the notes i have implemented .

1832462

1832480

1832481 , and did the configurations as well .

Please help .

Thanks ,

Rashmi .