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Former Member

Need help: Email notification with company logo

Hello Community,

Looking for one urgent help for one of my requirements

I have been instructed to customize the email notification template and to insert the company logo in it and there i face the error. I unable to change the document for the document class as it says similar to SAP entry can not be changed. How to do this, help please.

Another help i need is, i have to insert the company logo in the email notifications. Where and how to do this.

Would highly appreciate for your quick help.

Thanking you,

Tina L

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2 Answers

  • Best Answer
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    Former Member
    Oct 15, 2014 at 06:55 PM

    Hi Tina,

    How do you think that you can change SAP entry, it can't be done.

    You need to copy the SAP delivered document in the customer name space where you would be able to do the required customization with the contents and save in a package in order to make it transportable.

    This has been discussed on this forum quite often.

    You need to refer to: http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/605077fc-3577-2e10-e1a6-a743514d4eb3?QuickLink=index&…

    This link will help you to understand how to customize email notification template for any GRC actions.

    Hope this helps, Let us know for any further assistance.

    Regards,

    Ameet

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    • Former Member Former Member

      Hi Tina,

      Hope you havr got all the answers you needed. You can close this thread and mark it answered unless you have any more follow up questions.

      We would be glad to help out.

      Regards,

      Ameet

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    Former Member
    Oct 16, 2014 at 04:18 AM

    Hi Tina,

    First you need to store the company logo(which is required) in GRC system MIME repository i.e go to SE80(t-code) and save your logo there.

    Path needs to be followed while storing logo is as below

    And in your email notification document, write the below code

    Hope this helps you.

    Thanks

    KH


    Capture.JPG (45.6 kB)
    Capture.JPG (14.2 kB)
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    • Former Member Former Member

      Hi Tina,

      I'm always happy to help you.

      We can insert only one logo in email document template notification.Because , we need to give URL which is static and there is no provision of dynamic logo as we  cannot write code in document template.

      Thanks

      KH