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NWBPM : Not able to cancel the failed process

Jan 25, 2017 at 10:51 AM

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Hello Expert,

I have a flow from sender to BPM ( via PI ) and BPM collects the message until it receives another trigger , and send it to receiver system ( via PI ).

Now in the BPM Monitoring i see the status of the process as Failed and Lifecycle status as In progress.

Error log says :

com.sap.glx.core.cluster.api.ClusteringException: com.sap.glx.core.cluster.api.ClusteringException: com.sap.glx.core.api.ClusterEntryUnavailableException: Cluster entry couldn't be retrieved from cluster node YYYYYY because of: Storage group XXXXXXXXXXX could not be evicted.

i can see the messages are still getting collected .

When i try to cancel the process , i could not able to do that. i am getting the following log:

Error occurred while cancelling process instance(s) . Please refer to the details in the developer traces.

I also notice that there are lot of entries in BPM action queue with disabled status.

Questions:

1. How to cancel the process.
2. How to remove the entries from Disabled status

Thanks in advance

Regards,
Ruban.S

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2 Answers

Raghuraman S Jan 27, 2017 at 10:27 AM
0

Hello Ruban,

check the traces to get the exact reason,you can refer the below link

https://blogs.sap.com/2014/09/23/bpm-troubleshooting-for-beginners/

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Armando Zaro
Jan 27, 2017 at 04:06 PM
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Hi Ruban

The main exception causing this to fail is:

com.sap.glx.core.cluster.api.ClusteringException: com.sap.glx.core.cluster.api.ClusteringException: com.sap.glx.core.api.ClusterEntryUnavailableException: Cluster entry couldn't be retrieved from cluster node YYYYYY because of: Storage group XXXXXXXXXXX could not be evicted.

This is explained in the below SAP Blog: https://blogs.sap.com/2015/07/10/what-does-error-galaxy-could-not-be-evicted-mean/

Please have it a check and proceed according to it.

Kind regards,
Armando

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