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Oct 09, 2014 at 12:06 PM

How to achieve Forward scenario in SAP CRM workflow


Hello Experts,

I am new to workflows, i have a scenario where in i am forwarding the workitem through CRM web ui.

1) I have to capture the approver name to whom the workitem is being approved, which i achieved using two tables

SWw_wi2obj and swwuserwi.

using this approver name i am setting a field 'current approver' in the web ui screen.

The problem occurs when the approver approves it.

when the agent approves work item, the value should remain in the field if there are no approvers following him.

In this case the table swwuserwi will not have any value because it contains only unprocessed work id.

Please help me in retaining the latest agent who approved the document.

2) Also is there any BADI triggered when the workitem is Forwarded?.