Database Table GRFNMWCNAGNT - record not found

[Omarrr]

Hello all,

we are in the process of GRC 10.0 implementation. Support Package level 05.

We are trying to generate some Process but we are still facing the same error.

Transaction: GRFNMW_GEN_VERSION, we get the following error :

Database Table GRFNMWCNAGNT - record not found (key: SAP_GRAC_MIT_CONTROL_MAINT/CONTROL_APPROVER)

Checking Definition of Agent 'CONTROL_APPROVER' (Process Type SSAP_GRAC_MIT_CONTROL_MAINT) ...

Agent ID 'CONTROL_APPROVER' is not for requested purpose 'Approval'; agent purpose = ''

Please can someone put some Light of this ?

Any suggestion will be very appreciated

Kind regard

Omar

[Colleen]

Hi Omar

Did you complete your MSMP configuration first? The BC Set delivers basic MSMP configuration but you still need to map the agent in for the Stage.

Also are you on 10.1 SP5 or 10.0 SP5? If 10.0 your SP seems quite low

Regards

Colleen

[Former Member]

Hi Colleen,

do you have some documentation for this?

Regards

Oliver

[Colleen]

Hi Oliver

What sort of information are you after relating to MSMP? Depending your requirements, I may be able to point your in the right direction.

Regards

Colleen

[Former Member]

Hi Colleen,

I am searching for some documentation how to map the agents for the Stages.

Regards

Oliver

[Omarrr]

Hi Colleen,

first of all, thank you for your reply and sorry for my late response.

As Oliver mentioned. I m searching for some Documentation how to map the agents for the Stages. Basic MSMP Configuration is done but as you mentioned, we need to map the agent.

Sorry i was wrong. We are in 10.1 SP5

Thanks in Advance

[Colleen]

Hi Omar and Oliver

In relation to "basic documentation"

• GRC 300 goes through the steps to configure
• I wrote this document to explain the conceptual overview of MSMP including mapping of agent (this might help you to understand the steps)

Agents are set up as either Approval or Notificaition. You might need to set up an agent twice if you need to use them as approvers and also send messages to them

If you have a read of the document I sent, if stuck, please provide screen shots of what you have done so far and the community might be able to better assist you

Regards

Colleen