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Celsius Degree Symbol (° C) displayed as '#' in SDS for Thai language

Hello All,

This seems simple and well discussed issue but i would like you all to throw some help on this.

Problem:

SDS report shows 20 ° C as 20 #C.

- Data is from phrases and some from class & characteristics values of the specification.

- In phrases, initial field showing correctly but the long text preview showing with #.

So, i suppose the problem is likely with language itself not with SDS template/layout. I searched/read all existing similar issues which mostly advise as install language pack in the system.


I then checked language and found thai language is not installed. But we do have other languages such as Indonesia, china, etc. These languages were also not installed in the system but there is no problem displaying ° C for the same phrase. How could it be ? Is really language pack installation is a solution ? Please help....................



Thanks in advance.



b.rgds,

playsuji

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5 Answers

  • Best Answer
    Posted on Aug 11, 2015 at 08:38 AM

    Hi All,

    I am closing this thread by posting the solution of this issue after seeking help from SAP.

    Issue is due to SAP system is unicode which is communicating to the WWI non-unicode system.

    Therefore, relevant settings has to be made at WWI server and at SAP RFC's to indicate Unicode. Refer this note 733416 for more info.

    I am also posting the reply of SAP...

    Message from SAP.............

    the problem is due to the fact that you try to run the WWI server in ASCII mode with a unicode SAP system.

    Please run the WWI server in unicode mode, because SAP system is also unicode. Note 733416 informs you about the settings that must be made to configure WWI server.

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  • Posted on Oct 08, 2014 at 03:13 PM

    Hello Playsuji,

    You may check SAP Notes 15430 and 39325, this notes should help you with the issue:

    15430 - Translating units of measure

    39325 - Error in translation of units of measurement

    Best Regards,

    Camila Zilles

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    • hello camila,

      Thanks for your suggestion. I do checked these notes but doesn't seems helping my problem.

      For my case, there is no unit of measurement although it is °C. We are maintaining it in the phrases for example " ถึง +35 °C ", so technically it can't be identified as unit of measure but rather as special character in the text.

      Please help if you have any idea on this...

      Thanks in advance

  • Posted on Oct 08, 2014 at 07:17 PM

    Dear PLaysduji

    according to my experience with this type of issue:

    .- check your WWI version

    - check Winword version

    - Check some OSS note

    - check "font" topic (wwi.ini)

    - check the "translations" of UOM (please refer to OSS notes mentioned by Cmiila)

    Year ago a similar thread has been discussed here; E.g.

    C.B.

    PS: might be of interest too

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  • Posted on Oct 11, 2014 at 06:42 AM

    Dear PLaysuji

    check e.g.

    After rereading your thread: do you use a "phrase" or a "value" ??? If you use a phhrase check phrase translation; sometimes the phrase is not maintained proeprly and thiseffect might happen; if you use "values" like in the thread mentioned here. it is realted to "mispatch" in UOM definition in SAP.

    C.B.

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    • Dear Playsuji


      i checked a little bit. In line editor phrases are ok but in graphcial editor not. But WWI print out is fine (on our side)


      So I would propose to start OSS dialog. I would be interested to get feedback: I was not aware of the fact the "line editor" and "graphical editor" act different. Make sure that SAP GUI set up is the right one (there are on top a lot of potential pitfalls).


      It is known that SAP EHS does have "issues" with thai and other languages (mainly in WWI; but seems to be that some general SAP set up need to be considered as well); In any case: I wasn't aware of the fact that some issues are "deeper" in SAP:


      Please read cross this nice document:

      http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/405a83e3-0132-2a10-d3ad-a94a604a0469?overridelayout=t…

      for SAP GUI


      C.B.


      PS: can you generate e.g. a new phrase using the same (or similar text) only with "Thai" and enter the text either manually or by using import ? (preferred: manually)?

      MAy be just use a phrase like 25°C so that you can check iof the °°" is display correct in graphical editor and on WWI document


      Make sure that any tool you use (as interim) is "Unicode eneabled" (matter of codepage handling; very very tricky; pay attention here !); by the way: you use an "Unicode" enabled system? which type of Unicode ? 16 Bit? Wich subtype? Is "thai" a new language which you are using or an "old" language? what was your sequence?just import thai and afterwards activate the "language pack" oor the other way around?


      PPS: I found some similar thread:

      May be Automatic selection of GUI frontend code page could be of interest too.

      SAPTechnical.COM - Using MS Word as Editor in SAP Script and Smart Forms

      could be of interest to. You can "change" the editor if needed.

  • Posted on Aug 11, 2015 at 08:39 AM

    Thank you all for your inputs. Sorry that i posted solution very late although we got this solution long back. 😊

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    • Dear PLaysuji

      I am surprised about the solution and I have doubts. You have described that problem come up ion thai only. Now if really the RFC connection and WWI setup was wrong I would really assume taht e.g. russian, chinese, japanese and other asia languages give rise to the same issue. I would really doa double check here. Critical is anything "outside" of ASCII (which is nearly anything)

      C.B:

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