Skip to Content
author's profile photo Former Member
Former Member

Cannot connect to backend in Azure

Hi all,

I've create an instance SAP HANA Developer Edition, based on Azure. Followed all the instructions, and the instance is up and running.

After that, I installed SAP GUI and HANA Studio, as requested.

Nevertheless, if i try to connect to my instance via SAP GUI, I have the error "partner 'XXX.XXX.XXX.XXX:sapdp00' not reached"; when I try to login via HANA Studio, by creating a new ABAP Project (and selecting the SAP GUI connection), I have the error "Logon to system A4H failied (partner 'XXX.XXX.XXX.XXX:3300' not reached)'".

I forced all the necessary doors in the firewall (including 3300) to be opened, but didn't worked so far.

Am i missing some step? It seems that the cloud instance is not reachable, but I cannot understand why. All the commands stated in the documentation to check in the OS are not quite accurate (at least for me), because they don't seem to work.

Another final issue, the RDP connection is also not working...

Thanks a lot,

@Ricardo Ferreira

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Best Answer
    Posted on Oct 06, 2014 at 01:32 PM

    hi Ricardo,

    maybe you missed to maintain the endpoints for the Azure VM?

    By default, only the ports for Powershell and Remote Desktop are open, for these ports you need to check the private and public port numbers given when trying to connect.

    Additionally you need to add the SAP dispatcher port 3200 if you want to connect via SAPLOGON from outside to an SAP instance running inside the Azure VM.

    You can maintain the endpoints of an Azure VM in the Azure portal -> Virtual Machines -> select your VM -> Endpoints.

    Add an additional endpoint for the dispatcher as shown in the picture below:

    Best regards, Claudia

    endpoints.JPG (24.3 kB)
    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Claudia Baur

      Hi Claudia,

      Thanks for your quick answer.

      It seems that I had everything right, apart from one thing: I'm missing the AS ABAP instance.

      As I'm running the SAP HANA Developer edition, I assumed it already had it, what is not true. My next step is to install it on my pc and somehow link it to the HANA running instance (have to figure it out).

      Thanks once more,

      @Ricardo Ferreira

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.