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Oct 03, 2014 at 09:50 AM

Collections Strategies processed for all customers

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Hi

We have setup Collections Strategies in FSCM. We have set our Worklist so that if a customer is contacted and thee contact is logged, the item will disappear off the Wirklist for a period of days.

Can you advise do the Collection Strategies run for all customers or will they run only for those customers that are currently actively on the worklist?

Thank you.