Crystal Reports Server Licenses are in Use

[Former Member]

We have various reports running automatically on the Crystal Server and the server is hanging up.

When we run one at a time it works fine.  So we changed some settings on the server to see if that would help.  Here are the
settings that we changed:

-Crystal Reports Cache Server – Idle Connection Timeout – changed to 2 minutes

-Crystal Reports Processing Server – Idle Connection Timeout – changed to 2 minutes

-Crystal Reports Processing Server – Idle Job Timeout – changed to 2 minutes

-Report Application Server – Idle Connection Timeout – changed to 2 minutes

At some point we also get one of the error listed below:

All of your system’s 5 Concurrent Access Licenses are in use at this time or your System’s license key has expired.  Try again later or contact your administrator to obtain additional licenses. (FWB 00014).

[former_member263026]

Hello,

Could you please check this KBA:

http://service.sap.com/sap/support/notes/1770685

I hope that this helps you.

Regards,

Asma

[former_member182521]

It seems all your Concurrent licences are utilized and as a results no new connection/login will not be allowed to process.

You should update your licence keys first and then just adjust your schedules/concurrent licences such a way that it wont exceeds the maximum allowable limit.

Thanks

Mani