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Crystal Reports Server Licenses are in Use

We have various reports running automatically on the Crystal Server and the server is hanging up.

When we run one at a time it works fine. So we changed some settings on the server to see if that would help. Here are the
settings that we changed:

-Crystal Reports Cache Server – Idle Connection Timeout – changed to 2 minutes

-Crystal Reports Processing Server – Idle Connection Timeout – changed to 2 minutes

-Crystal Reports Processing Server – Idle Job Timeout – changed to 2 minutes

-Report Application Server – Idle Connection Timeout – changed to 2 minutes

At some point we also get one of the error listed below:

All of your system’s 5 Concurrent Access Licenses are in use at this time or your System’s license key has expired. Try again later or contact your administrator to obtain additional licenses. (FWB 00014).

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2 Answers

  • Posted on Sep 30, 2014 at 03:30 AM

    It seems all your Concurrent licences are utilized and as a results no new connection/login will not be allowed to process.

    You should update your licence keys first and then just adjust your schedules/concurrent licences such a way that it wont exceeds the maximum allowable limit.

    Thanks

    Mani

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  • Posted on Sep 30, 2014 at 09:40 AM

    Hello,

    Could you please check this KBA:

    http://service.sap.com/sap/support/notes/1770685

    I hope that this helps you.

    Regards,

    Asma

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