on 09-29-2014 5:06 PM
Hello,
I have 4 users who have Crystal Reports 2013 installed on their workstations. The application crashes on them multiple times each day. I would like to see if the programs are up to date - they are running version 14.1.1.1036. Whenever I click on the help menu and choose check for updates nothing happens. I don't know if this means they are up to date or if the update is not functioning/blocked by our firewall. Come to think of it I don't think I've ever noticed Crystal reports updating itself. Are there links to the service Packs and updates that I can manually download and install? My hope is that the updates will reduce the number of times the program crashes.
Any help or guidance is appreciated,
Neil
Hi Neil
Please contact sales at 866-681-3435. They will be able to give you a download link to the latest update; Service Pack 4.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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To get the latest Service Pack for SAP Crystal Reports 2013 see the blog An Update for the Saga of Service Packs for CR 2011 / 2013
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter
I cannot find a trial download. Only links to buy a full version or an upgrade sku from a reseller.
EDIT: Found it.
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