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How to Update Crystal Reports 2013

Former Member
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Hello,

I have 4 users who have Crystal Reports 2013 installed on their workstations. The application crashes on them multiple times each day. I would like to see if the programs are up to date - they are running version 14.1.1.1036. Whenever I click on the help menu and choose check for updates nothing happens. I don't know if this means they are up to date or if the update is not functioning/blocked by our firewall. Come to think of it I don't think I've ever noticed Crystal reports updating itself. Are there links to the service Packs and updates that I can manually download and install? My hope is that the updates will reduce the number of times the program crashes.

Any help or guidance is appreciated,

Neil

Accepted Solutions (1)

Accepted Solutions (1)

former_member183750
Active Contributor
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Hi Neil

Please contact sales at 866-681-3435. They will be able to give you a download link to the latest update; Service Pack 4.

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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former_member183750
Active Contributor
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To get the latest Service Pack for SAP Crystal Reports 2013 see the blog An Update for the Saga of Service Packs for CR 2011 / 2013

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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Former Member
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I cannot find a trial download.  Only links to buy a full version or an upgrade sku from a reseller.

EDIT:  Found it.

SME Free Trials | SME Software | SAP

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