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author's profile photo Former Member
Former Member

Customer is incomplete in GTS

hi,

My documents are getting technically blocked in GTS. Error says the ''No customs business partner exists for partner XXXXXX".

When i go and checked the business partner the data are maintained (EXT partner). Can any one suggest how to deal with the issue.


regards,

Sayantan

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    author's profile photo Former Member
    Former Member
    Posted on Sep 28, 2014 at 04:44 AM

    Hi Pal,

    If you see this error even after finding your customer in GTS, you will have to check table /sapsll/pntbp.

    There might be inconsistencies in this table See if you find the same BP# in this table for your customer. BP# and External partner# mapping is maintained in this table. GTS will identify the BP# in GTS with the external partner# using this table.

    If you see a different BP# mapped to your customer in GTS, please use BUPA_DEL and the pointer table cleanup program /SAPSLL/BP_DATA_CLEANUP and then re-transfer your customer from ECC to GTS.

    Regards

    Dhilipan

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    • Former Member Former Member

      Hi Dhilipan,

      I am facing the similar issue and I have checked the table /SAPSLL/pntbp and the external business partner no. is correctly maintained.

      Could you please suggest what could be the possible reason?

      Regards,

      Naveen

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