Cancellation of remote disconnection orders - problem with meter status (Blocked)

[Former Member]

Hi colleagues,

If I try to remove a meter before the date of a canceled remote disconnection, I’m not able to do so because the table EAMI_DEVICE_STAT is keeping the disconnection BLOCKED status and time slice.

Example:

• Day 0: AMI Meter 000 is installed and working
• Day 1: AMI Meter 001 is installed and working replacing Meter 000
• Day 3: I remotely disconnect the installation with EC86
  • Document creation
  • Disconnection order creation
  • Immediate disconnection (disconnection order = 27)
• Day 4: I receive the instruction to remove device 001 because it was not installed at the right place.
• Day 4: I cancel all disconnection activities with EC86 

• Day 4 I try to uninstall (EG32) or replace (EG30) meter 001 on Day 1 : not possible because of the AMI status on the device (IU041 for BLOCKED) in the table EAMI_DEVICE_STAT.

As I canceled every step, I would assume that I can retroactively maintain my meter but, as this is still blocked, I can't.

Did someone already face this problem? If yes, what was the proposed solution?

Many thanks for your help, Th.

[Former Member]

Hi Thierry,

I was able to replicate your issue for AMI meters. The Installation disconnection status was updated but the device continues to be in disconnected status. This doesn't happen with normal meters.

I think this is a program error.

Thanks,

Rakesh..

sapisurdg.wordpress.com

[Former Member]

Thank you Rakesh,

I`ll contact SAP in the coming days.

For everyone's information I also tested the Reconnection and closing of Disconnection document and, as expected,  it doesn't work either !

[Former Member · Accepted solution]

Solution recommended by SAP to correct the situation is to use EG42 "Change AMI Device Status Button".

This function is to be used carefully as it immediately modifies rows in EAMI_DEVICE_STAT