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Sep 25, 2014 at 05:57 AM

Reminder email execution automatically

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Dear Friends,

I have an query about the email execution in complaint.

I want to know, how to execute a email to the responsible employ in complaint transaction, If the person has not attained the complaint in time.

e.g. I have created a compliant and assigned to the responsible employee. This complaint should be attained in three working day but is is not attained.

How should i execute a reminder email on second day to the employee regarding unattainable complaint.

Regards

Sangram