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Sep 24, 2014 at 03:46 PM

Failing a job process to export to MS Excel via third part's software

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Hi, I am exporting Crystal Reports file to MS Excel file via a third party's software. We have 5 different testing environments and the report job process fails in only one specific environment and each file cause different error such as;

- Error: CrystalDecisions.CrystalReports.Engine.ExportException

- Error: Timed out after 60 minutes during iteration 1 of the loop

I checked permission setup in SQL Server level(SQL Server 2008): Databases >> relevant database >> Security >> Users >> the user which is used as a system user to run the job process >> properties >> General and Securables and those settings look fine. User role setting is correct as well. I also restarted the service of the environment in the server but it did not solve this issue.

Are there any other settings to check when testing environment is being built?

Thank you,

Christine