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Former Member
Sep 24, 2014 at 12:48 PM

BI webservices not using cache


We've created an Xcelsius dashboard with BIWS to get the data.

The BIWS are set-up to get the latest instance from a scheduled webi

report to the dashboard. BIWS are generated with the: "Share report content for all consumers" enabled

When I schedule the webi document with the pre-cache options enabled

(standard HTML) and view the dashboard, I notice the Cache is used for

exactly 5 minutes (3000 seconds).

After this 5 minutes it's not using the cache and it's retrieving the

scheduled instance from scratch. I know this cause it's taking al lot

more time to display the dashboard on my screen when you wait for 5

minutes. After you view it again, the cache is used for another 5


and after that it's flushed again

I want to increase this value of 5 minutes to let say 10 minutes

Where to set this property?

I've set my WebIntelligenceProcessing server according to the


attached to this message.


- Time-out not active document in seconds: 600 (default 300)

- Timeout before recycling seconds: 1200 (default 600)

But still the cache for the BIWS's in the dashboard is used for 5


How to increase this value so my Xcelsius Dashboard/BIWS are cached for

more then 5 minutes?


using SAP BusinessObjects Xi 3.1 SP5 Fixpak 5.2