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Former Member

Company address not found in the system

Dear all,

I need some help with an error message which we have right now in our productive GRC-System.

If our GRC users create AR to unlock users (or assign a news pw)  in targe system 'B' the AR runs on an error (security stage) with the error message:

'Company address XXXXXX not in found in the system in BCLNTXXXX' in the audit log of the AR.

The connection between GRC and target system 'B' exists more then 2 years and this error appears suddenly.

The only action we have done in the GRC setttings is a restart of the system at this weekend.

If the same user wants to unlock a user in an other connectet target system, this error does not appear.

I have checked table USCOMPANY. The entries are the same in both systems.

Does someone have an idear what the problem is?

BR

Melanie


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2 Answers

  • Best Answer
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    Former Member
    Sep 24, 2014 at 11:16 AM

    Hi Melanie,

    This issue is due to the company address which you are selecting in the AC, is not actually maintained in R3 system.

    Company that is maintained in the SPRO under Governance Risk and Compliance->Access Control->Role Management->Define Companies should be same as the company maintained under user SU01.

    You can check or create the list of companies under R/3 system via transaction 'SUCOMP' and here you can search for existing companies.

    Also the same companies are listed under table 'USCOMPANY' in SE16.

    For more details, You can refer: http://service.sap.com/sap/support/notes/1866254

    Hope this helps.

    Regards,

    Ameet

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    • Former Member Former Member

      Hi Ameet,

      our Firewall Settings in the Company seems to be different.

      Therefore I could not log on to SCN and give you an answer.

      BR

      Melanie

  • Sep 24, 2014 at 11:09 AM

    Hi Melanie,

    Seems like a basis issue. Do you use CUA for managing systems?

    If yes, you can synchronize addresses from CUA to Child and vice versa. Just try to do this to be sure that your address data is consistent. You can synchronize it in SCUG tcode.

    BR,

    Artem

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