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HANA installation failed

Hi Experts,

I am in the mid of HANA(sps8) installation in a IBM certified server. But during the installation phase I got a error message

cannot create instance

Cannot read file /usr/sap/sapservices : no such file or directory

Any hint or advise to resolve this issue. OS-Suse linux 11 sp3

Regards,

Jituda

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4 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Sep 24, 2014 at 10:24 AM

    Hi,

    check if have a directory called /usr/sap is available, in your server?
    If not create a directory and re-try

    Thanks,

    Razal

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  • Posted on Sep 28, 2014 at 04:43 AM

    In the log file here is the message

    Installing initial topology

    03:20:42.415 - INFO: Starting external program /usr/sap/HD1/HDB00/exe/hdbnsutil

    03:20:42.415 - INFO: Command line is: /usr/sap/HD1/HDB00/exe/hdbnsutil -initTopology

    03:20:43.405 - INFO: Output line 1: checking for inactive nameserver ...

    03:20:43.407 - INFO: Output line 2: nameserver ip-10-170-1-72:30001 not responding.

    03:20:43.454 - INFO: Output line 3: creating persistence ...

    03:20:44.009 - INFO: Output line 4: run as transaction master

    03:21:09.658 - INFO: Output line 5:

    03:21:09.658 - INFO: Output line 6: writing initial topology...

    03:21:09.780 - INFO: Output line 7: writing initial license: status check = 2

    03:21:11.036 - INFO: Output line 8: done.

    03:21:11.065 - INFO: Program terminated with exit code 0

    03:21:11.065 - INFO: Registering sapstartsrv

    03:21:11.065 - INFO: Starting external program /usr/sap/HD1/HDB00/exe/sapstartsrv

    03:21:11.065 - INFO: Command line is: /usr/sap/HD1/HDB00/exe/sapstartsrv pf=/usr/sap/HD1/SYS/profile/HD1_HDB00_ip-10-170-1-72 -reg

    03:21:11.075 - ERR : Program /usr/sap/HD1/HDB00/exe/sapstartsrv terminated with error: signal 11

    03:21:11.075 - ERR : Registration of sapstartsrv FAILED

    03:21:11.075 - INFO: Checking os_rlimit_nofile

    03:21:11.075 - ERR : Cannot create instance

    Regards,

    Jituda

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 28, 2014 at 02:28 PM

    please give it permission for /usr/sap as

    chmod -R 777 /usr/sap

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  • Posted on Sep 29, 2014 at 09:07 AM

    Thank you all for your help.

    I have resolved my issue by editing the host file with correct entry, also some of the ports are not open previously. The installation completed successfully

    Regards,

    Jituda

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