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Credit memo with PO

Hi,

user entered credit memos on P.O. 4500XXXXXX for the amounts of

$49.00,

$288.00,
$144.00

and $317.00

for a total of $798.00 credit due.

The credits were deducted for $30.77, $180.82, $90.41 and $180.82 for a total of $501.03. There
is a difference of $296.97 showing on the P.O. history. can you Please advise why the
total amount of the credits due for $798.00 did not post for payment ?

Regards,

Jaheer


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2 Answers

  • Posted on Sep 24, 2014 at 05:51 AM

    Where can you see the deducted amount ? Can you share screen shot for your PO history ?

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  • Posted on Sep 24, 2014 at 09:45 AM

    Hi Jaheer,

    Were these amounts the values calculated for each GR/IR clearing account? If so check out the following knowledge based article on how to calculate the WRX amount for credit memos:

    1609927 - MR8M / Credit Memo postings

    Hope this helps,

    Adam.

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