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Crystal Reports XI Registration

Former Member
0 Kudos

Hi,

We still have the original Crystal Reports XI cd box with 3 CD's and we would like to register this product online.

There are some instructions in the box, and it says: "go to our registration page at www.businessobjects.com/rgister/content.asp" , but this URL is not working.

We need to register this product. We have the product activation (temporary) number that is necessary to receive a full product activation keycode.

What should we do ?

Accepted Solutions (1)

Accepted Solutions (1)

Henry_Banks
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

this software has been end of life for several years.  if the activation links and numbers no longer work, then that's probably intentional so that you purchase an actively maintained product

regards

H


Former Member
0 Kudos

Henry,

Is this an official information?

I don't think it is intentional. Maybe there is another way to activate. We  know it is old but we purchased, so we still have rights for its use.

Henry_Banks
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

according to Note 1503651  - What are the Product End of Life Dates for older versions of the Crystal Product Suites?

XIR1 was 'out of technical support' in March 24, 2009. So getting help will be impossible.

You need to also think about platform compatibility, it may not function correctly on modern hardware or connect to modern databases.

regards,

H

denis_konovalov
Active Contributor
0 Kudos

Yes, this is official, that product is out of any support and you can no longer obtain a license for it.

Former Member
0 Kudos

Denis,

I already have a license of that product. I have a serial number, I just want to register /active it online.

Isn't it possible ?

Former Member
0 Kudos

Henry,

I already have a license of that product. I have a serial number, I just want to register /active it online.

Isn't it possible ?

denis_konovalov
Active Contributor
0 Kudos

How can you have a valid license ?
All existing licenses should have expired by now and no new licenses for this product are available ?

Online registration is no longer possible.

Do you have SAP Account team or did you purchased product retail ?

Former Member
0 Kudos

We purchased product retail.

Answers (0)