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FPVB issue - Dunning activity failed for some items and no errors shown

Hi All,

Please help if you have any ideas of why this issue may occur.

We are running FPVA/FPVB for mass processing of dunning with GPART as parallelization object. The dunning step is determined by BRF using collection strategies.

Firstly we executed FPVA (Dunning proposal) on the basis of company code for all the BPs and it runs fine. The accounts reach a particular collection step as expected.

Now we select 'Dunning Activity Run' from 'Environment' tab and execute dunning activity for the proposal.

The issue is that after the Dunning activity run is completed, few accounts do not have print date populated (Dunning activity is not completed).

For example if dunning proposal was executed for 50000 accounts, say around 2000 do not have print date populated.

I have checked that there is no error in the application/job log for these accounts, there is just one similarity that the application log for the intervals (used for parallelization) which have failed accounts is incomplete. The application log was opened but not closed.

Also if we execute these accounts again in a separate dunning run by deleting the dunning proposal, the functioning is proper. Both dunning proposal and activity are completed successfully.

Thanks in advance.

Regards,

Prateek

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  • Best Answer
    Posted on Sep 26, 2014 at 02:15 PM

    Hi Prateek,


    Please have a look at the note 543743.


    Print date is the date of the execution of the dunning notice, that means the (not

    simulated) dunning activity run. The name originates in the fact that the print

    is the most important dunning activity. If you print via the correspondence

    container, the system sets the print date already during the generation of the

    correspondence container, which means before the dunning notice is printed on

    paper.


    Also please check the setting of field Master Data Grouping Level:

    >Contract Accounts Receivable and Payable

    >Organizational Units

    >Set Up Company Codes for Contract Accounts Receivable and Payable

    Thanks & Kind Regards,

    Anil

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  • Posted on Sep 23, 2014 at 02:48 PM

    Prateek:

    What is the problem class for the application log setting? You should use level 4 additional information so that any important messages are recorded and can be viewed. Then what is the job log and the application log details? Somewhere these exceptions are being recorded.

    regards,

    bill.

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