SMQ2 Queue stuck more than 50k,SMQR status WAIT and Resource Status 'NOT OK'

[former_member183908]

Hi Everyone,

Good Day.

I am facing issues with SMQ2. More than 50k messages stuck up in DEV. I am on PI7.4 dual stack.When i open the queue i can see the status as running however the messages are not processed.I have selected the particular queue in SMQR and tried to deregister and register the queues but no luck still the messages have not processed.

SMQR status is in WAIT before its was STARTING.(I Know shceduler should be 'inactive' it used to be in correct status)I have managed the queues from SXMB_ADM however still the message status in SMQR is wait and messages in SMQ2 are not processing.I have checked the resource status and it is showing as NOT OK in red color.I understand theoretically resources was not available to process the messages.

My Question is How should i assign the new resources to the server and why all of sudden the resources status is NOT OK?Is it because of the more number of messages in SMQ2(I have deleted the queues in SMQ2 and bring down the messages to 18k however there is no change.)

I would like to have a discussion on this.

Thanks

[former_member183908 · Accepted solution]

--->Added additional RAM

--->Deleted queues

--->Restarted server

help to solve the issue

[former_member185881]

Hello Pavan

You can ask Basis team to restart the server. May be this can solve the issue.

Thanks

Dheeraj Kumar

[former_member183908]

Hi Dheeraj,

You mean restarting server will help to process all the 50K messages successfully out of SMQ2 with status running?

Thanks

[anupam_ghosh2]

Hi Pavan,

                Some services has stopped causing the messages to go to waiting state. Server restart will start those services.

Regards

Anupam

[former_member185881]

Hello Pavan

I believe restarting server will resolve your issue. So please ask basis to restart and then you can monitor the PI system if it is working properly or not. After restart try to restart stuck messages.

Thanks

Dheeraj Kumar

[anupam_ghosh2]

Hi Pavan,

                Please discuss this issue with BASIS team. This issue might be related to cache/memory.

Regards

Anupam

[former_member182455]

Hi,

kindly check the Transactional RFC status using the Tr code SM58, if any error is occured in PI and kindly  check if there are enough DIA work processes in SM50? .Has the number of DIA processes been reduced?.You could also check SAP notes 74141 & 527481

Regards

srinivas