on 01-25-2017 12:08 AM
Hi Team,
We had some issue with the desktop client that I installed Crystal Reports successfully a couple months ago. Now after rebuilding the desktop, I want to go ahead and re-install Crystal Reports. So, when I run setup, and put in the product key, it has been doing this "waiting kind of thing" little dots circling and waiting, and I can't hit Next button, it is grayed out. This has been happening for over 1 hr now. Can you please help?
Thanks!
Sam
Hi Sam,
What version of Crystal Reports is this?
You should try:
1. Disabling the Antivirus program
2. Running the Installer as a 'Local Admin'.
-Abhilash
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