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Session going logout for every 10 mins even after setting value to 10H

Dear Experts,

As per the note 27320 - keepalive and gui_auto_logout profile param we have configured the parameters for rdisp/keepalive to 10 hours and rdisp/gui_auto_logout to 0.

But still the sessions are going logout for every 10 mins.

Kindly suggest on this.

Thanks,

Bharath.

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2 Answers

  • Sep 22, 2014 at 08:16 AM

    Dear Bharath

    If you have stopped / started the SAP instance to apply the change of rdisp/gui_auto_logout and you still have sessions logging out, check out SAP note

    1519484 - How to analyze network disconnections shown in system log (BC transaction SM21)

    The default value for keepalive should be fine by the way! ~1200 in other words

    Best regards

    Tom

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  • Sep 22, 2014 at 10:35 AM

    Hello Barath,

    which sessions are logged out - only GUI sessions, or other types of sessions are also disconnected after 10 minutes? What is the exact message, which the user gets in this case and which error do you see in the corresponding trace (work process, gateway, ICM (if also HTTP sessions are affected)?

    Regards,
    Alwina

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