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SAP_WAPI_FORWARD_WORKITEM not updating CRMV_LINKPARTNER SAP table

Hi all,


I had a need to forward the workitem from the worklist of a user to another user depending upon a condition.

I had achieved the same using the FM "SAP_WAPI_FORWARD_WORKITEM" .The FM is successfully forwarding the workitem corresponding to complaint but not updating the "parties involved" assignment block on web UI. At backend the SAP standard table CRMV_LINKPARTNER is also not getting updated and the at UI we are getting some unsynchronized information because when the complaint item is transferred to worklist of user B ,still in Parties involved AB it is still showing old partners(say partner A). So I have a confussion here:


i) Should I update the table CRMV_LINKPARTNER manually?If yes. Are there some other tables that needs to be updated too.

ii) Is this some sort of standard SAP functionality?


Pls guide.


Regards,

Kavita chaudhary

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  • Posted on Sep 24, 2014 at 03:31 AM

    Hi,

    Can you explain what the purpose of table CRMV_LINKPARTNER is, and why you think that forwarding a workitem should update it?

    I would guess that workitem recipients are determined from the relevant Partners of a CRM Order, not the other way 'round.

    cheers

    Paul

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    • Hi,

      Yes, CRMD_PARTNER is the one I was thinking of.

      Of course, CRM Orders (and their partners) are not influenced by the forwarding of Workflow workitems. If you wanted that, I fear you would have to build that functionality in there yourself. Perhaps a BADI to add (and remove?) partners from a CRM Order?

      cheers

      Paul

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