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author's profile photo Former Member
Former Member

Personalized promotions

Hi

Can somebody please put some more light on Personalized promotions in scenarios like Customer has bought one article in the current purchase, & he should be offered discount/coupon on the next purchase of relevent article. ( Ex. after buying a mobile, the customer will get a discount on next purchase of mobile cover or screen guard. etc.

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 26, 2014 at 10:45 AM

    Hi,

    can somebody help me on this.

    Thanks

    Ajit.

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  • Posted on Sep 26, 2014 at 12:36 PM

    Hi,

    You can issue coupon to customer.

    Create a promotion(could be fixed price, percentage based) for allowed articles where customer can redeem coupon.

    Send this information to POS. Whenever coupon is scanned at POS, validation will happen if this can be used for any of the articles in cart.

    Thanks,

    Vikrant.

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  • Posted on Oct 01, 2014 at 10:00 AM

    Hi,

    you cannot set up personalized promotions in SAP Retail, but it would be possible in SAP CRM (Marketing/LoyaltyManagement).

    Regards

    Carsten

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