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Former Member
Sep 18, 2014 at 02:08 PM

Crystal report "Failed to load database information" error after publish

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I have seen similar questions, but none of the answers seem to apply to my situation.

I am upgrading an older web application to Visual Studio 2013, using the SAP Visual Studio Crystal Reports tools. Everything works great until I publish.

I have two sorts of reports: Some that export to Excel, and some that export to PDF. All work fine within Visual Studio. However, when I publish, the reports that should go to PDF give me the following error.

Failed to load database information.Error in File [Report Name] {GUID}.rpt

I have seen several posts that indicate that this could be a 32/64 bit issue. I am using a newer 64 bit SQL database, and this is an old application. I have it set to Any CPU. However, since the reports work fine in Visual Studio, I don't see how this could be the issue.

Any other ideas?

Thanks,

Geoff Callaghan