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Former Member

Excel locks when trying to close AO/Excel session

Hi everyone,

I am new to SCN. :-)

I am using the Analysis for Microsoft Excel 1.4 SP08. Every time I close Excel when AO is activated, Excel locks up and has to restart:

I am using MS Excel Professional Plus 2010 (32 bit) on a Windows 7 (64 bit) OS. This problem also occurs when using previous service packs.

I hope someone has an answer for this! It is very frustrating for myself and our users.

Thank you!

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1 Answer

  • Best Answer
    Sep 17, 2014 at 10:58 PM

    Hi,

    Since Excel is 32 bit, are you using Analysis Office 32 bit?  Can you confirm/check this?

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    • Former Member Former Member

      Hi Dustin,

      Can you try create a shortcut on your desktop with the following. Just past the entire string in the locations and then select next and finish.

      "C:\Program Files\SAP BusinessObjects\Analysis\BiSharedAddinLauncher.exe" /appXLS /AOOnly

      The path will be different if you are running a windows 64bit OS with Office 32bit in that case it will look as follows;

      "C:\Program Files (x86)\SAP BusinessObjects\Analysis\BiSharedAddinLauncher.exe" /appXLS /AOOnly