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Former Member
Sep 17, 2014 at 08:30 PM

Field update rules in Workflow


I was just playing with Field updates rules in Workflow today and wanted to confirm the limitations I have observed. We recently came up against Salesforce and the client was really impressed with the concept of Visual workflow alongside the flexibility of their workflow engine.

Can somebody confirm the following observations?

  • Field update rules are not available for all objects. For example, it can't be used for Leads.
  • Only a VERY amount of fields can be updated via these rules. This is really a joke! For example you can only update "Marketing permissions" and "Industry" for the Account business object. As a customer, I would like to be able to update any field for the account including extension fields.

If anybody from the SAP product team reads this post, I would like to know whether there is any plan to beef up the Workflow engine (the above in particular).....Or maybe SAP will wait until C4C is possibly migrated to another technology platform (HCP?) before improving it?